Shipping

SHIPPING POLICY

All orders will be processed within 2 business days unless stated otherwise.
Due to COVID-19, our delivery partner, Australia Post has experienced a significant increase in demand and delivery delays. Therefore, some items may take longer than usual to arrive. If you require your order within a certain timeframe, please select Express Shipping as this is our fastest delivery method. If unsure, please contact us first prior to placing your order.
Please double check your shipping address to ensure the correct shipping address and efficient delivery. Ivy + Frost will not be held responsible and will not replace your order or refund any packages that end up lost or delayed due to an incorrect address provided by the customer.

SHIPPING RATES

AUSTRALIA

STANDARD (3-7 Business Days)

Orders over $50 AUD - FREE

Orders under $50 AUD - $4.99

EXPRESS (1-4 Business Days)

Orders over $250 AUD - FREE

Orders under $250 AUD - $7.99

INTERNATIONAL ORDERS

STANDARD (5-12 Business Days)

Orders over $100 AUD - FREE

Orders under $100 AUD - $16.95

EXPRESS (3-8 Business Days)

Flat rate - $40 AUD

DELIVERY DELAYS

Haven't received your item and it's been longer than the anticipated time? Sorry about that! Please email us at hello@ivyandfrost.com and we will get this investigated for you immediately.